SMS Policy

Complete information about our text messaging services, your rights, and how to manage your SMS preferences in compliance with TCPA regulations.

SMS Text Message Consent

Important Notice

This is a separate consent for text messaging. Checking the SMS consent box during signup is optional but allows us to send you timely updates about investment opportunities.

SMS Consent Language

Our SMS consent uses the exact language: "I agree to receive SMS text messages from Bestia Group LLC"

By Checking the SMS Consent Box, You Consent to Receive:

  • Investment Opportunities: Property alerts and investment opportunities
  • Transaction Updates: Important notifications about your transactions
  • Platform Features: Service announcements and new feature notifications
  • Company News: Promotional offers and company updates

Message Details

  • You may receive up to 10 messages per month
  • Message frequency may vary based on your activity and preferences
  • Message and data rates may apply
  • Reply STOP to opt-out at any time
  • Reply HELP for assistance

Double Opt-In Process

After initial signup with SMS consent, you will receive a confirmation SMS:

Confirmation Message

"Welcome to Bestia! You'll receive updates about real estate opportunities. Reply STOP to opt-out, HELP for assistance. Msg&data rates may apply."

How to Opt-Out of SMS Messages

Multiple Opt-Out Methods Available

You can stop receiving SMS messages from us at any time using any of the methods below. All opt-out requests are processed within 24 hours.

1. Text Message Commands

STOP Instructions

Reply "STOP" to any text message to immediately opt-out of all SMS communications from Bestia Group LLC.

HELP Instructions

Reply "HELP" to any text message to receive assistance with SMS services and contact information.

2. Website Unsubscribe Form

Use the form below to unsubscribe from SMS messages:

Unsubscribe from SMS

3. Contact Methods

You may also opt-out by contacting us directly:

  • Phone: Call (323) 815-2689
  • Email: Send request to support@bestia.ai
  • Mail: Send written request to address below

TCPA Compliance

Carrier Charges Disclosure

"Message and data rates may apply" is clearly displayed with all SMS consent requests and in our confirmation messages.

Record Keeping

We maintain detailed records of all SMS consent including:

  • Timestamp: Exact date and time of consent
  • IP Address: User's IP address when consent was given
  • Consent Language: Exact consent language presented to user
  • User Responses: User's specific responses and confirmations
  • Opt-Out Records: Documentation of any opt-out requests

Legal Compliance

Our SMS practices comply with TCPA regulations, FCC guidelines, and carrier requirements. We never send unsolicited messages and always honor opt-out requests promptly.

Message Types and Frequency

Types of Messages We Send

  • Investment Alerts: New property opportunities matching your criteria
  • Transaction Notifications: Updates on your active real estate transactions
  • Platform Updates: New features and service announcements
  • Market Insights: Relevant real estate market information
  • Account Security: Important security and account notifications

Message Frequency

  • Maximum of 10 messages per month
  • Frequency varies based on market activity and your preferences
  • You may receive fewer messages based on your specified interests
  • Time-sensitive opportunities may result in additional messages

Message Timing

Messages are typically sent during business hours (8 AM - 8 PM local time) unless urgent. You will not receive marketing messages during prohibited hours as defined by TCPA regulations.

SMS Support Contact Information

For SMS-related questions, technical issues, or support needs, contact us:

Email Support

support@bestia.ai
Primary support channel

Phone Support

(323) 815-2689
Mon-Fri 9AM-6PM PST

Mailing Address

Bestia Group LLC
1600 Rosecrans Ave
Manhattan Beach, CA 90266

Privacy Protection

All SMS communications are subject to our Privacy Policy. We never share your phone number with third parties for marketing purposes without your explicit consent. Your mobile number is treated as confidential information.

Policy Updates

Changes to This Policy

We may update this SMS Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through:

  • Email notification to registered users
  • SMS message to subscribed users
  • Website notice on our homepage
  • Updated "Last Modified" date on this page

Continued Participation

Continued participation in our SMS program after policy changes constitutes acceptance of the updated terms. If you do not agree with changes, please opt-out using any of the methods described above.

Last Updated: January 15, 2025

This SMS Policy is effective as of the date last updated and supersedes all prior versions. We recommend reviewing this policy periodically for any updates.